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Connecting to VPN server failed with exception
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 7.000000000000001%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG2%3C/text%3E%3C/svg%3E)
Gallatin 21V
186
Reputation points
Hello all,
I have setup a p2s VPN by using azure VPNGateway with AAD authentication, there is a computer that failed to dial in, but the rest of PC is successful to dial in.
the failed PC throw below error outputs:
Connecting to VPN server failed with exception
I have no idea where is the problem ,but I am pretty sure that this issue is connected with windows operation system .do you have any idea on this ? thanks
{count} votes
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GitaraniSharma-MSFT 49,401 Reputation points Microsoft Employee2022-07-04T07:40:02.327+00:00 Hello @Gallatin 21V ,
Apologies for the delay in response.
Could you please copy paste the exact error message that you are receiving in your VPN client? The translation that you have mentioned in the screenshot doesn't match any known errors. There could be several causes to the VPN connection failure and in order to find the root cause, I need the exact error message. Please copy and paste both the errors that you receive in the client credentials and server reachable tests.
Regards,
Gita -
Gallatin 21V 186 Reputation points
2022-07-05T10:44:21.677+00:00 Thank you for feedback, How could I collect the exact error message? Is that ok if I collect the application and system logs ? thanks
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GitaraniSharma-MSFT 49,401 Reputation points Microsoft Employee
2022-07-05T14:14:18.913+00:00 Hello @Gallatin 21V ,
You can copy and paste both the errors in Chinese (as it is) that you receive in the client credentials and server reachable tests.
And also Azure VPN App Connection Logs are stored in %LOCALAPPDATA%\Packages\Microsoft.AzureVpn_8wekyb3d8bbwe\LocalState\LogFiles in AzureVpnCxn.log file. You can check that log file and share the logs that you find in it.Regards,
Gita -
GitaraniSharma-MSFT 49,401 Reputation points Microsoft Employee
2022-07-11T15:26:47.313+00:00 Hello @Gallatin 21V ,
Could you please provide an update on this post?
Were you able to find the logs? Please share the requested details for further discussion on this issue.Regards,
Gita -
GitaraniSharma-MSFT 49,401 Reputation points Microsoft Employee
2022-07-15T12:09:53.47+00:00 Hello @Gallatin 21V , do you have any new updates on this issue?
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