Exchange Online
A Microsoft email and calendaring hosted service.
6,182 questions
Outlook CALENDAR Search Broken
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 71%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dieter Tontsch (GMail)
972
Reputation points
Usually with outlook (Exchange Online) one can search within calendar's appoints by simply searching text, if this is part of a subject of an appointment, this will be returned in a results list.This should even work for a search within a opened shared calendar.
Now we already have two users where this never returns any results anymore, not from own calendar, nor for a shared one.
Any idea, has this something to do with the index or eventually with the .ost cache file, Since our people heavily rely on this feature, it's quite inconvenient to not have it anymore.
Outlook Options Search Result settings are default, set to "Current Folder. From current mailbox if..." but anyway, the same settings work for other user. Any suggestions?
kind regards,
Dieter
Exchange Online
Outlook | Windows | Classic Outlook for Windows | For business
9,764 questions
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 67%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Joyce Shen - MSFT 16,701 Reputation points2022-07-01T03:26:39.96+00:00 Hi @Anonymous
I tried the search operation in my outlook client in both online mode and cached mode, it can successfully return the correct appointment and meeting result.
What's your outlook client version? And have you tried switched to another mode to see if any difference?
Also try searching the result in OWA, will it return the results?
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Dieter Tontsch (GMail) 972 Reputation points
2022-07-01T09:07:22.97+00:00 As I said, it's not like it wont work for anyone, it just does not work (anymore) for a few users.
Interesting ist also that all of us, myself who's search over shared calendars work, and also for the user where shared calendar search does nto work, when we try to search in OWA we do geht an explicit message that states (translated from German) "Search not yet supported for calendar: Name of the opened shared calendar user".
This does not show up if I select a shared calendar from an external tenant's user who shared with me, for this user it works. As I said, this is a common message for all of us, not just the users where it does not work from Outlook App, but the ones for whom Outlook App search on shared calendars works also.The Outlook version of the user where it does not work yet is "Microsoft® Outlook® für Microsoft 365 MSO (Version 2205 Build 16.0.15225.20028) 32 Bit" - which is the same as mine, where it works, though.
But for this user, lets focus on that one for now, local calendar search works, just not shared calendars.
And as for the fact that our OWA does explicitly informs us that search on shared calendars from same tenant mailboxes is not supported, any idea? I have even deleted and re-added such a shared calendar, with same result. -
Joyce Shen - MSFT 16,701 Reputation points
2022-07-04T06:23:28.557+00:00 Hi,
If the issue only occurs for several users, you could try moving the user to another database which will repair the issue of it.
New-MoveRequest -Identity 'user@keyman .com'
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Dieter Tontsch (GMail) 972 Reputation points
2022-07-04T06:48:48.223+00:00 Would this also work in Exchange Online?
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Joyce Shen - MSFT 16,701 Reputation points
2022-07-04T07:07:20.1+00:00 Hi,
Yes, this works for Exchange Online as well.
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Dieter Tontsch (GMail) 972 Reputation points
2022-07-04T09:05:31.63+00:00 Hmm, MS says something else: https://learn.microsoft.com/de-de/powershell/module/exchange/new-moverequest?view=exchange-ps
Note: After April 15, 2020, you shouldn't use this cmdlet to manually move mailboxes within an Exchange Online organization. You can only use this cmdlet for migrating to and from Exchange Online. If you have issues with a mailbox and want to fix it by moving the mailbox within your Exchange Online organization, please open a Microsoft Support request instead.
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Joyce Shen - MSFT 16,701 Reputation points
2022-07-07T08:12:54.177+00:00 Hi,
If so, like the suggestions provided by official, you could submit a request to O365 to check the mailbox issue:
https://learn.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide
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