Email Delivery Confirmation

Question

Email Delivery Confirmation

Mateus Diniz 1

When I send an email to 10 people and I put the email Delivery confirmation option. How do I configure to receive Delivery confirmations in a single email?
Why do I get 10 delivery confirmation email. I just wanted to receive an email with the 10 delivery confirmations.

Jame Xu-MSFT 4,191 Reputation points

2022-07-01T07:43:27.923+00:00

Hi @Mateus Diniz ,
Agree with @Andy David - MVP . Have you done a mailbox migration? If Exchange was migrated , its not a problem ,its by design . According to the search , If the user mailbox was created on different servers, when we send an email to multiple users, we will receive email receipts for each recipient . If the user mailbox was created on the same servers, when we send an email to multiple users, we will receive a single email receipt.
You can refer to this link:
https://social.technet.microsoft.com/Forums/en-US/5a5a0466-4d30-4264-8176-c0e16e9cc3a6/single-delivery-report-when-sending-email-to-multiple-recipients#:~:text=When%20sending%20emails%20from%20an%20on-premise%20mailbox%20to,individual%20delivery%20reports%20is%20received%20for%20each%20recipient.

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Jame Xu-MSFT 4,191 Reputation points

2022-07-01T07:43:27.923+00:00

Hi @Mateus Diniz ,
Agree with @Andy David - MVP . Have you done a mailbox migration? If Exchange was migrated , its not a problem ,its by design . According to the search , If the user mailbox was created on different servers, when we send an email to multiple users, we will receive email receipts for each recipient . If the user mailbox was created on the same servers, when we send an email to multiple users, we will receive a single email receipt.
You can refer to this link:
https://social.technet.microsoft.com/Forums/en-US/5a5a0466-4d30-4264-8176-c0e16e9cc3a6/single-delivery-report-when-sending-email-to-multiple-recipients#:~:text=When%20sending%20emails%20from%20an%20on-premise%20mailbox%20to,individual%20delivery%20reports%20is%20received%20for%20each%20recipient.

If an Answer is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 1

Andy David - MVP 157.8K MVP Volunteer Moderator

This is by design from what I understand:
https://answers.microsoft.com/en-us/outlook_com/forum/all/single-delivery-report-when-sending-email-to/7612f6d8-2b58-49d1-ba96-39aefc4ea9dd

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Email Delivery Confirmation

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