Qurantine Notification.

Microsoft Q & A 381

Hello Everyone,

Please let me know if being a sender can I get a notification that my email goes to quarantine with in the organization or outside the organization.

I sent an email which goes to quarantine due to xyz reasons to the internal recipient. I want a notification regarding the same so I can know that the email was not delivered to recipient.

Aholic Liang-MSFT 13,871 Reputation points Microsoft Vendor

2022-07-06T09:57:26.453+00:00

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1 answer

Dillon Silzer 57,591 Reputation points

2022-06-30T19:28:20.087+00:00

You cannot receive a notification when being quarantined unless the tenant (who you are sending to) has created a rule in which it notifies you.

Only the tenant owner can view quarantined messages/make changes to their configuration to make this happen.
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Microsoft Q & A 381 Reputation points

2022-07-01T03:50:29.77+00:00

Please elaborate what rule we have to create when my emails are getting quarantined to the internal recipient. If this can be set we can create this rule in our organization so at least for internal emails we will get notified.

How a sender get notification that his email goes to quarantine with in the organization. We know Admin can view the quarantine list.

Dillon Silzer 57,591 Reputation points

2022-07-01T04:05:16.86+00:00

To see quarantined messages you need to go to https://security.microsoft.com/quarantine. You can then search for the e-mail and click on it to release the e-mail to the intended receiver.

To set up end-user notifications for quarantine please see the documentation below:

https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/configure-your-spam-filter-policies?view=o365-worldwide#configure-end-user-spam-notifications

https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/use-spam-notifications-to-release-and-report-quarantined-messages?view=o365-worldwide
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