RDP Disabled Automatically in a Span of time.

moiz ezzy 1 Reputation point
2020-09-10T08:07:06.603+00:00

Hello,

We have a windows server 2012 r2 and we have a Plesk panel installed in it, after a span of every 3-4 hours we cant access the server and after checking it physically RDP has been disabled automatically and23647-annotation-2020-09-10-133205.jpg after allowing it we are again able to access the server, there is something wrong in the server, can anyone please help me out if required any logs or anything please let me know, PFA

23753-annotation-2020-09-10-133222.jpg

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. TimCerling(ret) 1,156 Reputation points
    2020-09-10T13:07:19.963+00:00

    It appears that Plesk has some restrictions in the use of RDP with its product. You should open a support call with Plesk to see that you have things configured according to their requirements and to see if they have any suggestions.

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  2. Eleven Yu (Shanghai Wicresoft Co,.Ltd.) 10,751 Reputation points Microsoft Vendor
    2020-09-11T02:06:52.95+00:00

    Hi,

    Since you have installed Plesk pannel, please try to enable remote desktop access via Plesk and see if the issue persists.

    You could follow the steps in below link.
    https://support.plesk.com/hc/en-us/articles/115000920913-How-to-provide-subscription-users-with-limited-RDP-access-to-Windows-Server-in-Plesk

    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    Thanks,
    Eleven

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