Failed to connect to Face API

Question

Hello everybody!

I need to use the "Face API" resource, but when connecting the resource to a partner's software, the result is that the request is invalid.

When using the "Postman" tool, the following result is given below

Postman connection result:

{  
     "error": {  
         "code": "InvalidRequest",  
         "message": "Invalid request has been sent.",  
         "innererror": {  
             "code": "UnsupportedFeature",  
             "message": "Feature is not supported. Please apply for access at https://aka.ms/facerecognition"  
         }  
     }  
}  

What could it be? My partner's software support mentioned something in my Azure account.

Answer 1

@MILCADPORTARIAREMOTATI-2611 Currently, face API service access is limited based on eligibility and usage criteria in order to support our Responsible AI principles. Face service is only available to Microsoft managed customers and partners. Please use the Face Recognition intake form to apply for access.

Please see the complete announcement on this page for more details. To summarize below, If you are planning to use the API as a new customer or existing customer you need to provide details in the above form for review and approval.

New customers need to apply for access to use facial recognition operations in Azure Face API, Computer Vision, and Video Indexer. Existing customers have one year to apply and receive approval for continued access to the facial recognition services based on their provided use cases.

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