Hi there,
-Press Windows + X keys on the keyboard, select Control Panel.
-Select System and Security and then System.
-Click Advanced System Settings.
-Under User Profiles, click Settings.
-Select the profile you want to copy.
-Click Copy to, and then enter the name of, or browse to, the profile you want to overwrite. This will usually be in C:\Users\username, where username is the name of the profile to which you are copying.
-Click Permitted to use, and then add all user accounts to which you want to give full profile control.
-Click OK.
The below thread discusses the same issue and you can try out some troubleshooting steps from this and see if that helps you to sort the Issue.
https://answers.microsoft.com/en-us/windows/forum/all/transferring-files-from-one-user-account-to/2e73d891-3634-4052-a1f1-a3a1d0650855
I hope this information helps. If you have any questions please let me know and I will be glad to help you out.
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