read/unread setting for multiple users on the same email box outlook 365

Stefano Atzeni 21 Reputation points
2022-07-06T13:16:52.19+00:00

Good day, anyone can help me with this ?

our company staf is made by 12 people, we all use the same (one) common email (xx@Piepel .it) .
We have the need that everyone can see all the emails.

The problem is tht the first user that read a specific email, will mark it as have been read for all the other users.

Is there an efficient way in order to obtain that each user read/unread status is inpendent ?

i.e. if my collgues read the eamils, but i don't, then on my pc/mobile it will remain mark as unread

We are struggling arnd this

Many thanks anyone that can assit
Stefano

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Accepted answer
  1. KyleXu-MSFT 26,396 Reputation points
    2022-07-07T07:22:40.783+00:00

    @Stefano Atzeni

    You could configure this mailbox with POP protocol. For pop mailbox, the read action will not sync. When User A read one email, this email still show as unread for other users.


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  1. Stefano Atzeni 21 Reputation points
    2022-07-07T09:02:43.823+00:00

    Many thanks for yr feedback, very apprecaited !


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