Unexpected exception in FeedCacheService.IsRepopulationNeeded:Unable to create a Data Cache.SPDistributedCache

Question

Hi
I have 4 Servers in SharePoint 2019
2 Applicatoin with Search Servers
2 WebFrontEnd with Distributed Cache Servers

Distributed Cache is running in 2 Web Front End Serves and its sttus is UP

App1 Server there are below errors and below TImer job keep failing

UserProfile Service - Feed Cache Repopulatoion job
UserProfile Service - Feed Cache Full Repopulatoion job

The Execute method of job definition Microsoft.Office.Server.UserProfiles.FeedCacheRepopulationJob
unexpected exception in FeedCacheService.IsRepopulationNeeded:Unable to create a Data Cache.SPDistributedCache is probably down.

In APP2 & WFE 2 Server:
The Execute method of job definition Microsoft.Office.Server.UserProfiles.LMTRepopulationJob
Unexpected exception in FeedCacheService.IsRepopulationNeeded: unable to create a DataCache.SpDistributedCache is probably down.

Answer 1

Hi @adil
Per my research, this is possibly a generic error message which doesn’t point to the real issue. I suggest you check the ULS logs and see if there are other potential error messages when running SharePoint. Here is a similar case for you to refer to: https://stackoverflow.com/questions/32917858/appfabric-unable-to-create-a-datacache-lmtrepopulationjob-fails

You could also check whether there is something wrong with DistributedCache first. If yes, you could repair a cache host by following the step:
https://learn.microsoft.com/en-au/SharePoint/administration/manage-the-distributed-cache-service?redirectedfrom=MSDN&tabs=SCS1%2CSCS2%2CSCS3%2CSCS%2CACS4#repair-a-cache-host

Still, it is better to keep it the way it is when the farm is in well function and wait for the next update from Microsoft.

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