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Intune company portal enrollment fails after android 12 upgrade on my phone Nokia G20

Mebin 26 Reputation points
2022-07-08T09:29:28.467+00:00

Hello Team,

We are unable to enroll Intune company portal on Nokia G20 with Android version 12.Screenshot of the error has been attached.As per the screenshot seems like its the same ongoing issue which is currently on realme,oppo devices.

could you please check and suggest what can be done??

Thank you in advance!

Regards,
Mebin218834-capture.jpg

Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
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  1. Lu Dai-MSFT 28,356 Reputation points
    2022-07-11T01:06:29.057+00:00

    @Mebin Thanks for posting in our Q&A.

    For this issue, it is a known issue that fail to enrollment when android devices update to android 12. For more details, please refer to the blog included in the following article:
    https://learn.microsoft.com/en-us/troubleshoot/mem/intune/known-issues#android-devices-lose-access-to-intune-managed-resources-after-upgrading-to-android-12

    Honestly, I'm not sure when this issue will be solved. It is suggested to focus on the update of the above article. With Q&A limitation resources, it is suggested to create an online support ticket to get more information about it. Here is the support link:
    https://learn.microsoft.com/en-us/mem/get-support

    Thanks for your understanding.

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