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Hello, Kindly you have previously solved to me a major issue by merging two used accounts in one profile. But this merging still incomplete. First i logged today with my saved credentials and it took me some time until i realized that it is the old one. I can find my badge in the old one with no certificate and a certificate with no badge in the merged account. Also when i registered in a virtual training activity i found it recorded in the training section of the old one. Please could you fix this issue so I can have my badge and my registered training virtual events in the merged account from which I am sending the query.
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Answer accepted by question author
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Microsoft Certification Program is supported on their own forums. You can request help with profile update / linking / merge in dedicated forums here. (Participate\Ask A Question)
Merge and transfer certification profiles
Certification Profile/MCID Assistance
Certification Profile/Account Linking
--please don't forget to upvote and Accept as answer if the reply is helpful--