SCCM Client won't update

Kerwin Rean Kallego 61

Why my SCCM Client won't automatically update its version although I checked on the "Upgrade all the clients in the hierarchy using production client" ? I have also added boundary & boundary group for my site, im using SCCM 2203 and my client is using win10 version 19041.264. Im still new in SCCM and im working on a Lab environment for learning purposes.

Accepted answer

Simon Ren-MSFT 38,676 Reputation points Microsoft Vendor

2022-07-11T14:20:45.68+00:00

Hi,

Thanks very much for your feedback. We're glad that the question is fixed now. It's appreciated that you could click "Accept Answer" to the helpful reply, this will help other users to search for useful information more quickly. Here's a short summary for the problem.

Problem/Symptom:
Configuration Manager client agent won't automatically update in Configuration Manager version 2203.

Possible Cause:
The time zone in host computer doesn't match Configuration Manager site server.

Solution/Workaround:
Make the host computer to get its time zone identical to the Configuration Manager server.

Thanks again for your time! Have a nice day!

Best regards,
Simon

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T. Kujala 8,741 Reputation points

2022-07-10T03:58:42.113+00:00

Hi @Kerwin Rean Kallego ,

Have you tried the following method?

How To Force an SCCM Client Upgrade Using Automatic Client Update
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1 person found this answer helpful.
Kerwin Rean Kallego 61 Reputation points

2022-07-10T05:59:03.98+00:00

Hi sir thanks for your respond. As far as im concerned, everything was already configured in my hierarchy settings you may check on the photos i have uploaded if you mind. i also configured to automatically update within day 1 but my host computer wouldn't update on its own. what else did I miss to configure? thanks again in advance

T. Kujala 8,741 Reputation points

2022-07-10T06:03:55.597+00:00

@Kerwin Rean Kallego ,

I think we need to check the following logs.

ccmsetup.log and clientmsi.log these logs are in the location C:\windows\ccmsetup\logs.

You could check the following thread if it helps for troubleshooting.

https://learn.microsoft.com/en-us/answers/questions/122418/how-to-troubleshoot-34sccm-client34-installation-i.html

Kerwin Rean Kallego 61 Reputation points

2022-07-11T09:37:54.357+00:00

It shows that its trying to update but wont proceed its installation check my ccmsetup log do you have any idea whats causing it not to update? if i cannot make it update on its own automatically maybe ill create a collection-base update because thats how they do in real world application, am i right?

Kerwin Rean Kallego 61 Reputation points

2022-07-11T11:07:36.22+00:00

hey thanks for your effort helping me out I already find out why its not updating by checking my time zone in my SCCM and my host computer, it shows that they dont match so I made my host computer to get its time zone identical to my SCCM server
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