not receiving emails

Question

Just set up an email through outlook and am able to send emails out. However, I am not receiving any emails and senders are saying they get the email returned stating email address is not found. What am I missing here?

Answer 1

Hi @Manzino Mayorga ,
Welcome to our forum!

In order to verify your issue, please provide some related information:

• What type of account are you using?
• Please let senders try to send email on the web and see if the issue persists.
• Besides, how did senders add the mail recipient? Via Outlook Auto-Complete feature or manually type the email address?
  If they added the recipient via Outlook Auto-Complete feature, to conduct further researches on this issue, please try manually typing the recipient's email address and see if the issue has any difference.

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