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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 27%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Single Sign On failed.
Only POST request is supported
I don't know where the settings are wrong, I keep getting an error
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 17%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
@明阳 李 Thank you for reaching out to us.
Could you please provide us more details on the issue like what exactly you are trying to do, any screenshots, any article you are following to achieve single sign on ?
Let me know if you have any further questions.
Thanks for your reply, I did SSO with webex at portal.azure.com. After setting, I clicked test, but it keeps getting an error. I don't know what is wrong with the settings, I hope you can help me correct
error：Single Sign On failed.
Only POST request is supported.
TrackingID: NA_fa12b819-8d8a-48c5-9af0-3681cf394c15
Thanks for your reply, I did SSO with webex at portal.azure.com. After setting, I clicked test, but it keeps getting an error. I don't know what is wrong with the settings, I hope you can help me correct
error：Single Sign On failed.
Only POST request is supported.
TrackingID: NA_fa12b819-8d8a-48c5-9af0-3681cf394c15
Thank you for your reply. I made SSO settings with webex on portal.azure.com. After the settings were completed, I clicked test, but an error occurred. I don't know where is the problem, hope you can help me
error：Single Sign On failed.
Only POST request is supported.
TrackingID: NA_fa12b819-8d8a-48c5-9af0-3681cf394c15
When I use the webex webpage to log in, the following error will appear
Your account is not authorized. Please contact your administrator.
TrackingID: NA_316f68e0-4a58-45c3-b7ad-bc5921978a4d
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 24%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Hi
Are you behind any kind of reverse proxy ? I had same issue
please enable the proxy and close the browser and retry
Also make sure your subscription are loading fine.
(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)
Thank you very much for your reply, but in the same network environment and PC, other accounts can log in normally. I think it's a problem with the account settings
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 78%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
As you mentioned you are getting an error while trying to access webex webpage.
Check the sign-in logs of user in azure portal to confirm if the user sign-in request is reaching Azure AD for authentication.
By looking at the error it looks like issue is with authentication is successful and it is failing post authentication.
Can you also share any screenshot of the error that you see while accessing webex webpage?
sure
I confirmed the login in log looks ok
Date
7/12/2022, 1:59:50 PM
Request ID
9b7ad528-789b-467d-a76c-83223c9f0500
Correlation ID
6b0ffee5-397d-4bd9-9290-b3f6981ba8e4
Authentication requirement
Single-factor authentication
Status
Success
Continuous access evaluation
No
Additional Details
MFA requirement satisfied by claim in the token
Troubleshoot Event
Follow these steps:
Launch the Sign-in Diagnostic.
Review the diagnosis and act on suggested fixes.
Just wanted to follow up on this issue, does the issue still persists, let me know if required we can connect offline and discuss further on this issue.
Also wanted to share this article https://learn.microsoft.com/en-us/azure/active-directory/saas-apps/cisco-webex-tutorial for reference to make sure all steps have been followed.
Let me know if you have any questions.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Hi, we had the same problem. It was not possible to start application and login in on web. It was necessary to make once again password change on Mac (SSO). Then it was possible to login on [https://web.webex.com/ but application still had the same issue. We removed Cisco Webex app from Mac using AppCleaner. After reinstall all was working OK