Unable to Login to my outlook as my authenticate is offline.

Pavan kalyan Keerthi 1 Reputation point

Hey, So I've unistalled my authenticator app in my mobile. Now I'm unable to access my account as I don't have access to authenticator to Enter the code or Approve it from the app.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Faery Fu-MSFT 15,671 Reputation points Microsoft Vendor

    Hi @Pavan kalyan Keerthi ,

    Welcome to our forum!

    Is there a back up to recover it? https://learn.microsoft.com/en-us/azure/active-directory/user-help/user-help-auth-app-backup-recovery

    If not, you'll need help from your organization admins to reset multi factor authentication for your account.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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  2. Dave Patrick 426.1K Reputation points MVP

    Outlook.com (hotmail) is not currently supported here on Q&A. The product group for Outlook.com actively monitors questions in dedicated forums here.

    If an account access problem then also try resetting via the account recovery form

    Use the Get Help app here to chat online with someone

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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