Unpaid revenues from Microsoft Ads for WP and UWP

Jody Ho 1 Reputation point
2022-07-13T02:01:52.977+00:00

I found the following post about shutting down of Microsoft Ads.

https://social.msdn.microsoft.com/Forums/windowsapps/en-US/db8d44cb-1381-47f7-94d3-c6ded3fea36f/microsoft-ad-monetization-platform-shut-down-as-of-june-1st?forum=aiamgr

My question is I have unpaid revenue from WP ads due to missing tax profile, and now they are all gone from Windows Dev Center. I cannot find any trace of my apps and ads performance from the dashboard. The unpaid balance dropped to $0

Anyone has the same experience? How can I get help?

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  1. Jody Ho 1 Reputation point
    2022-07-13T05:45:53.95+00:00

    @Roy Li - MSFT thank you for the pointer. I will file a support ticket to check with them.

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  2. Jody Ho 1 Reputation point
    2022-07-21T18:32:22.4+00:00

    After going through various supports, it seems old Windows Phone ads revenue are all gone and no way to locate them anymore.

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