Unable to access my Azure 900 fundamental certificate

SUSHMITHA SV 21 Reputation points
2022-07-13T10:30:02.473+00:00

Hello...
Recently I gave my Microsoft Azure 900 Fundamental Exam on 27th June 2022 and I have passed the exam and my Microsoft Certification ID: 993424726 and I can't find certificate in my dashboard and also I had earned few badges and trophies for learning course modules and couldn't find those
I need my certificate in urgent, kindly go through and resolve my issue at the earliest
Thanku!

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  1. Carlos Solís Salazar 15,916 Reputation points
    2022-07-13T12:17:57.06+00:00

    Hi @SUSHMITHA SV

    Thank you for asking this question on the **Microsoft Q&A Platform. **

    Microsoft Certification / Exams is currently not supported in the Q&A forums.
    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:
    Microsoft Certification - Exam Registration: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam
    Microsoft Certification - Profile/MCID Assistance: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_mcid

    Pearson VUE Support:
    Pearson VUE - Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx
    Pearson VUE - Chat: https://home.pearsonvue.com/microsoft/contact

    Hope this helps,
    Carlos Solís Salazar

    ----------

    Accept Answer and Upvote, if any of the above helped, this thread can help others in the community looking for remediation for similar issues.

    NOTE: To answer you as quickly as possible, please mention me in your reply.


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  1. Tony Dickman 1 Reputation point
    2022-07-13T12:58:44.65+00:00

    Hi @SUSHMITHA SV

    If you now click on the profile in the top left corner, you should see a menu on the right hand side.
    Click certifications, then in the middle you should see 2 options Certifications and past exams.
    under certifications you should be able to click a link that says view certification details.
    you should now be able to print the certificate, as for the badges you should be able to verifiy through credly.

    Hope this helps?

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  2. SUSHMITHA SV 21 Reputation points
    2022-07-13T13:13:44.383+00:00

    Hello sir..
    As mentioned above in ur statement, if I click on certifications it is asking me do u have certification profile
    What should I do and I am not able to connect the certificate profile
    Pls help to solve the issue
    Thanku220462-screenshot-2022-0713-1832383.jpg

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  3. Tony Dickman 1 Reputation point
    2022-07-13T14:11:47.403+00:00

    Hi @SUSHMITHA SV
    Have you signed in with the email address you used to take the exam?
    If you've taken the exam from a personal account, you can link it to your professional account. this will enable you to view your certificates from both sides.

    Hope this helps?

    Thanks,

    Tony

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