Unable to access my Azure 900 fundamental certificate

SUSHMITHA SV 21 Reputation points

Recently I gave my Microsoft Azure 900 Fundamental Exam on 27th June 2022 and I have passed the exam and my Microsoft Certification ID: 993424726 and I can't find certificate in my dashboard and also I had earned few badges and trophies for learning course modules and couldn't find those
I need my certificate in urgent, kindly go through and resolve my issue at the earliest

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Accepted answer
  1. Carlos Solís Salazar 15,916 Reputation points


    Thank you for asking this question on the **Microsoft Q&A Platform. **

    Microsoft Certification / Exams is currently not supported in the Q&A forums.
    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:
    Microsoft Certification - Exam Registration: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam
    Microsoft Certification - Profile/MCID Assistance: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_mcid

    Pearson VUE Support:
    Pearson VUE - Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx
    Pearson VUE - Chat: https://home.pearsonvue.com/microsoft/contact

    Hope this helps,
    Carlos Solís Salazar


    Accept Answer and Upvote, if any of the above helped, this thread can help others in the community looking for remediation for similar issues.

    NOTE: To answer you as quickly as possible, please mention me in your reply.

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  1. Tony Dickman 1 Reputation point


    If you now click on the profile in the top left corner, you should see a menu on the right hand side.
    Click certifications, then in the middle you should see 2 options Certifications and past exams.
    under certifications you should be able to click a link that says view certification details.
    you should now be able to print the certificate, as for the badges you should be able to verifiy through credly.

    Hope this helps?

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  2. SUSHMITHA SV 21 Reputation points

    Hello sir..
    As mentioned above in ur statement, if I click on certifications it is asking me do u have certification profile
    What should I do and I am not able to connect the certificate profile
    Pls help to solve the issue

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  3. Tony Dickman 1 Reputation point

    Have you signed in with the email address you used to take the exam?
    If you've taken the exam from a personal account, you can link it to your professional account. this will enable you to view your certificates from both sides.

    Hope this helps?



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