Not able to complete my certification profile

Question

Hello!

I'm trying to link my Microsoft Learn Profile, for that I need to complete my Certification Profile but in the first login I was not asked to complete my profile and there is no button 'Edit your certification profile' as the documentation says. As a result, when I try to link my account on Microsoft exams and certifications session of Partner Center, I receive a error message saying that I do not have Learning account registered with my e-mail, my learning account is created with this same e-mail, but I cannot complete the profile.

Answer 1

Microsoft Certification Program is supported on their own forums. You can request help with profile update / linking / merge in dedicated forums here. (Participate\Ask A Question)
Merge and transfer certification profiles
Certification Profile/MCID Assistance
Certification Profile/Account Linking

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