The users are synchronized to Office 365 but the passwords are not

Anonymous
2022-07-14T10:00:54.423+00:00

Hello, we have added a subdomain to our Active Directory environment. The users are synchronized to Office 365 but the passwords are not.

What is the Root cause for that , and how can i solve this issue?

Active Directory Federation Services
Active Directory Federation Services
An Active Directory technology that provides single-sign-on functionality by securely sharing digital identity and entitlement rights across security and enterprise boundaries.
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  1. Givary-MSFT 24,971 Reputation points Microsoft Employee
    2022-07-14T12:03:54.36+00:00

    @Anonymous

    Thank you for reaching out to us. Wanted to check if you have followed the steps of troubleshooting task ( from Azure AD Connect ) to figure out why no passwords are synchronized.

    https://learn.microsoft.com/en-us/azure/active-directory/hybrid/tshoot-connect-password-hash-synchronization#:~:text=troubleshooting%20steps%20section.-,No%20passwords%20are%20synchronized%3A%20troubleshoot%20by%20using%20the%20troubleshooting%20task,-You%20can%20use

    Also Validates that the Azure AD Connect server is not in staging mode, because in staging mode passwords wont sync to Azure AD/O365.

    Let me know if you have any further questions.

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