Android Kiosk device Power setting "Time to lock screen (work profile-level)" applying but not working.

Yann Filion 1 Reputation point
2022-07-14T13:36:30.493+00:00

I want to release 300 userless Kiosk devices. Devices are already spread out accross Canada as we speak so no way to do this manually.

My Device restrictions with Managed Home screen work flawlessly except for that one setting. Device keeps being shut down after 30 seconds even though the power setting is applied.

Any way to get this setting working? This is important that does devices stay at least 10 minutes up before shutting the screen down. This is a show stopper for me.

Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
1,921 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Crystal-MSFT 49,351 Reputation points Microsoft Vendor
    2022-07-15T01:08:42.13+00:00

    @Yann Filion , For the setting "Time to lock screen (work profile-level)",it sets the maximum time a user can set until the device locks. For example, when it set as 2 minutes, it means the users can set the time from 15 seconds up to 2 minutes.
    https://learn.microsoft.com/en-gb/mem/intune/configuration/device-restrictions-android-for-work?WT_mc_id=EM-MVP-5001447&hmsr=joyk.com&utm_source=joyk.com&utm_medium=referral#fully-managed-dedicated-and-corporate-owned-work-profile-devices-2

    At the same time, we need to set the amount of time for the lock screen separately. For this setting, I find now there's only related setting in device restriction profile for Personally owned work profile device. For Dedicated device, I find there's no such setting. The option to set it on official document is to set it is manually.
    https://learn.microsoft.com/en-us/mem/intune/user-help/how-to-set-the-period-before-your-android-device-is-locked

    I know you want to set the settings automatically not manual. Here we suggest to feedback to Intune uservoice to request this feature to see if we can get it in the future:
    https://feedbackportal.microsoft.com/feedback/forum/ef1d6d38-fd1b-ec11-b6e7-0022481f8472

    Thanks for the understanding and have a nice day!


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.