Did you try changing the USB cables?
Please try to see the below thread for more helpful information!
Azure Kinect USB-C to USB-C not working with some Azure Kinects
We have been using USB-C to USB-C cables (https://www.amazon.com/gp/product/B07SN9DJ5G/) for both power and data with our Azure Kinects. But all of a sudden we have a few Azure kinects that are not working with the same cable others are working with. Is there any new changes in the Azure kinect specs or are these just some malfunctioning units we should send back for replacement