Storage Account Quota Issue

Lewis MacCallum 1 Reputation point
2020-09-11T15:08:26.723+00:00

We are facing an issue where a file handle is being created every 2 minutes on our File Share for 3 different IP's. We have 3 Linux Web Apps with that file share mounted so I am assuming that the issue is related to these 3 web apps.

The problem is, after X amount of time we hit an error where we exceed our quota and the mounts fail and therefore our 3 Web Apps fail as they cannot access the files they need to.

Any help is appreciated on this.

Azure App Services
Azure App Services
A feature of Azure App Service used to create and deploy scalable, mission-critical web apps.
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Azure Storage Accounts
Azure Storage Accounts
Globally unique resources that provide access to data management services and serve as the parent namespace for the services.
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  1. deherman-MSFT 23,741 Reputation points Microsoft Employee
    2020-09-25T15:49:47.24+00:00

    In our recent platform upgrade we updated the Ubuntu version on Linux workers which internally had the updated CIFS driver used to mount the File Share. We have discovered certain issues with the updated CIFS driver which caused this file handle issue. Azure Product Team have found a fix and are currently deploying it globally. I recommend manually clearing these until the fix has been deployed.

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