Error Code: 0x80072F8F

Question

Hi, I am getting an error code of 0x80072F8F on certain things on my laptop.

I am running an ASUS A15 FA506IV_TUF506IV with windows 11 home edition.

Some things I am having issues with:

• Xbox app will not update
• Microsoft store will not update, shows the error code: 0x80072F8F
• I cannot download anything from the Microsoft store, again I get the same error code.
• When trying to use windows remote assistance, the easy connect option is grayed out an not accessible.

I have already tried restarting the peer networking options in the services.msc program without success. Any other ideas?

Answer 1

Firstly try to update your OS.

Resetting the Xbox app from the Settings menu can help resolve corrupted app data. Here are the steps:

Click Start then Settings.
Select System.
Select Apps & features.
Find the Xbox app and click Advanced options.
Click Reset.
Click Reset again to confirm.
Restart your device so that the changes will take effect. Now try to update the Xbox app...

Regarding MS Store issue:

Select Start > Settings > Apps > Apps & features.

Select the More icon next to the app you want to fix

Select the Advanced options under the name of the Microsoft Store app > select Repair /Reset.