Unable to access company exam discount again 7/16/2022

Sam T 1 Reputation point

On July 11th 2022 Microsoft/Esteban Pirateque Rondon has resolved my company exam discount and I was able to use esi.microsoft.com exam discount to schedule AZ800 exam after the data is sync.
Now on 7/15/2022 the issue reappeared again. All my pearson vue data is blank and my company exam is blank again.
Do I need to sync my data again? Why this issue keep repeating? Evidence attached (221495-image.png)
Below are my data:
Full Name:

email: *****************************

MCID: *****************************

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  1. Dave Patrick 426.1K Reputation points MVP
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