Authentication App Deleted that is connected to FB

Kenaz 1 Reputation point
2022-07-18T14:48:44.48+00:00

Good day to whomever is reading this I just have a big problem.
Due to a bootloop in my phone I was forced to wipe the data in my phone since it's the only solution I had at the moment and when I tried to login at my Facebook acc (I entered the correct username and password) it said I need a code that was sent to my authentication app which I don't have. I can't retrieve because I don't have a qr or code to login I don't know what to do since it's urgent because schools are starting this month and I need the account back. I tried the "having trouble" but it reset 3 times

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Rafael da Rocha 5,091 Reputation points
    2022-07-18T14:56:38.417+00:00

    Hello @Kenaz ,

    if you had a backup for your authenticator app, you could eventually restore from that.

    If there is no backup, you'll have to contact Facebook support about recovering access to your account

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