Assigning an Intune license asking users to do download company portal app on Android

Rookie{} 56 Reputation points
2022-07-18T14:52:04.587+00:00

On assigning Intune license to users, specifically the Android users who are using Outlook with company email are being prompted to download the company portal app in order to use their company email on outlook. We are not having users enroll their Mobile devices, we are only enrolling their company provided laptops. iPhone users using company email with Outlook don't have this behavior.

Anyway to disable this ? Thank you in advance for all the help

Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: The process of creating, configuring, managing, and monitoring applications.
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Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
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  1. Crystal-MSFT 40,541 Reputation points Microsoft Vendor
    2022-07-19T01:39:00.15+00:00

    @Rookie{} , From your description, it seems the company portal is asked to download when user access outlook on Android device. and you want to avoid the company portal download. If there's any misunderstanding, feel free to let us know.

    Based as I know, the company portal app is required when we set app protection policy without enrollment for Android.
    https://learn.microsoft.com/en-us/mem/intune/apps/app-protection-policy#company-portal-app-and-intune-app-protection

    Meanwhile, conditional access policy with "Require device to be marked as compliant" configured can also prompt for the company portal installation.
    https://learn.microsoft.com/en-us/azure/active-directory/conditional-access/concept-conditional-access-grant

    Please check if we have any app protection policy for Android or conditional access policy assigned to this user. If yes, try to exclude the policy for the user to avoid the installation of company portal.

    Hope it can help.


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