This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 7.000000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
On assigning Intune license to users, specifically the Android users who are using Outlook with company email are being prompted to download the company portal app in order to use their company email on outlook. We are not having users enroll their Mobile devices, we are only enrolling their company provided laptops. iPhone users using company email with Outlook don't have this behavior.
Anyway to disable this ? Thank you in advance for all the help
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 30%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
@Rookie{} , From your description, it seems the company portal is asked to download when user access outlook on Android device. and you want to avoid the company portal download. If there's any misunderstanding, feel free to let us know.
Based as I know, the company portal app is required when we set app protection policy without enrollment for Android.
https://learn.microsoft.com/en-us/mem/intune/apps/app-protection-policy#company-portal-app-and-intune-app-protection
Meanwhile, conditional access policy with "Require device to be marked as compliant" configured can also prompt for the company portal installation.
https://learn.microsoft.com/en-us/azure/active-directory/conditional-access/concept-conditional-access-grant
Please check if we have any app protection policy for Android or conditional access policy assigned to this user. If yes, try to exclude the policy for the user to avoid the installation of company portal.
Hope it can help.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
@Rookie{} , How's everything going? I am writing to see if we have the opportunity to check the above information. If there's any update, feel free to let us know.
@Crystal-MSFT Thank you we disabled the app protection policies
@Rookie{} , Thanks for letting us know the status. it seems we disabled the app protection policy. Could you confirm if the company portal app stops to download after that?
More than disabling we just removed the scope of users assigned to it. That stopped the prompt to download the Intune company portal app. We had to choose this option in our case for a uniform experience between iOS and Android users.
@Rookie{} , Thanks for your confirmation. Yes, to provide same experience on iOS and Android. we need to remove the Android app protection policy from these users. Because the Intune Company Portal is required on the device to receive App Protection Policies on Android which is different with iOS.
https://learn.microsoft.com/en-us/mem/intune/apps/app-protection-policy#supported-platforms-for-app-protection-policies
Again thanks for your time and have a nice day!