How to retrieve your old discord account?

Question

I put an aunthenticator for my discord accounts and when I transfer everything over to a new phone I can’t access my other account.

Is there anyway to receive backup codes to retrieve my account?

Answer 1

1) Check if you backed up your credentials and recover them:

Back up and recover account credentials in the Authenticator app

https://support.microsoft.com/en-gb/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

2) I would recommend raising a support ticket with Discord to get back into your account:

Submit a request (Discord Help & Support)

https://support.discord.com/hc/en-us/requests/new?ticket_form_id=360000029212

---

If this is helpful please mark as correct answer.