Disabled Automatic Updates but still updating

Dane Briggs 206 Reputation points
2022-07-19T14:30:47.917+00:00

We are trying to disable Automatic Updates for Office 365 as we use a 3rd party tool to manage all of our workstation/office patches. I have a group policy that disables Windows Updates and Office 365 update but we are still getting prompted to update Office. How do we stop the automatic updates?

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We are currently on Office 365 Version 2204

Windows Updates are disabled
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Office365 Updates are disabled

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Windows 10
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4 answers

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  1. Dane Briggs 206 Reputation points
    2022-07-26T17:00:34.633+00:00

    Found additional registry entry that needed to be updated. Once that registry entry was updated automatic updates stopped.

    HKLM\SOFTWARE\Policies\Microsoft\cloud\office\16.0\Common\officeupdate
    DWORD: EnableAutomaticUpdates
    Values:
    0 = automatic updates are disabled
    1 = automatic updates are enabled

    HKLM\SOFTWARE\Policies\Microsoft\cloud\office\16.0\Common\officeupdate\ignoregpo
    0 = automatic updates are disabled
    1 = automatic updates are enabled

    1 person found this answer helpful.

  2. Ceasar Chen_MSFT 4,391 Reputation points
    2022-07-20T01:22:01.267+00:00

    Hi, @Dane Briggs
    Is accepting updates for other Microsoft products turned off in Windows Updates?
    222485-image.png


    If the response is helpful, please click "Accept Answer" and upvote it.
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  3. Dane Briggs 206 Reputation points
    2022-07-20T16:34:41.657+00:00

    Seems that disabling the "Office Automatic Updates 2.0" scheduled task has stopped the prompting
    222746-image.png

    However the "Update Now" option is still available even though the registry is set correctly from everything that I've read
    222747-image.png

    To remove the 'Update Now' button, you will need to disable automatic updates.
    HKEY_LOCAL_MACHINE\software\policies\microsoft\office\16.0\common\OfficeUpdate
    DWORD: EnableAutomaticUpdates
    Values:
    0 = automatic updates are disabled
    1 = automatic updates are enabled

    222821-image.png


  4. Nadeem Akhtar Mohmand 76 Reputation points Student Ambassador
    2023-02-10T18:34:57.7433333+00:00

    Open Run and type (services.msc) then on the list find windows updated, double click it and stop the current update and also turn the Manual Trigging to disabled.