Cannot activate xbox developer mode

Mike K 21 Reputation points
2022-07-19T19:49:03.337+00:00

Hello, I’m a windows forms/UWP app developer. Id like to get some skills in developing Xbox UWP apps.

I'm unable to activate dev mode on my xbox. The console gives me an error 0x8015963D. The website app (aka.ms/activatexbox) gives me "access restricted" error. However. that's not all, if i click on "For assistance, please contact support" link, there's a blank "mailto" portion of the link. i.e. i cannot contact Microsoft's support regarding this issue.

Ive already spent 20 minutes talking to Microsoft representative on chat. Then we've made a call, operator, asked me to wait on the line, and after 5 minutes, the other person just hung up. (what kind of customer support is this?)

Anyway, my question is this. who can i contact to give me back access for the "Xbox devices" tab in my "Microsoft Partner Center" account ?

Microsoft Partner Center
Microsoft Partner Center
A Microsoft website for partners that provides access to product support, a partner community, and other partner services.
872 questions
{count} votes

1 answer

Sort by: Most helpful
  1. Roy Li - MSFT 31,766 Reputation points Microsoft Vendor
    2022-07-20T03:03:53.817+00:00

    Hello,

    Welcome to Microsoft Q&A!

    You could try to do that via the hidden developer settings menu. Please go to Settings > System > Console Info > Press LB RB LT RT > Developer Settings > Developer Mode.

    Thank you.


    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    1 person found this answer helpful.