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I would really appreciate if I could receive further direction on reported issue. My client has already purchased office 365 subscription but I am unable to move to production due to this issue.
OneDrive for Business - Return to classic OneDrive - Not Working in IE 11 Windows Server 2019
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 1%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHR%3C/text%3E%3C/svg%3E)
Haroon Rashid Aftab
6
Reputation points
Return to classic OneDrive or View in File Explorer options are not working for me in IE on Windows Server 2019. I am redirected to a blank page. If I open IE Debug Console, it lists multiple "Error: 'RegisterSod' is undefined". However, the same works good on another Windows 10 machine using IE 11.
Microsoft 365 and Office | SharePoint | Development
Microsoft 365 and Office | OneDrive | For business | Windows
2,653 questions
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 38%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETZ%3C/text%3E%3C/svg%3E)
Tong Zhang_MSFT 9,251 Reputation points2022-07-21T01:28:16.35+00:00 Hi @Haroon Rashid Aftab ,
I am currently doing some research on this issue, will let you know as soon as possible.
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4 answers
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Tong Zhang_MSFT 9,251 Reputation points
2022-07-21T06:33:13.297+00:00 Hi @Haroon Rashid Aftab ,
According to my research and testing, please try to do a troubleshooting:
- Clear the IE cache and reset IE setting.
- Check if the same problem occurs in other browsers.
In addition, Microsoft Internet Explorer is no longer a supported browser. In order to avoid some functional limitations on IE, we recommend you to use other browsers, such as Microsoft Edge.
More information for reference: OneDrive system requirements
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Haroon Rashid Aftab 6 Reputation points
2022-07-21T14:01:53.48+00:00 Hi @Tong Zhang_MSFT ,
Thanks for your consideration and reply.
I basically need "Open in File Explorer" option as it allows me to connect using a network drive and ability to do directory/file operations directly from within Windows File Explorer. This option is only available when using IE11. For other browsers including Microsoft Edge it is disabled.
It does the authentication/authorizarion for me so I could use below URL to map a drive:
https://xxx-my.sharepoint.com/personal/xxx/Documents
If I directly try to map a network drive without using this option then it gives me access deined:
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Tong Zhang_MSFT 9,251 Reputation points
2022-07-27T07:42:17.023+00:00 Hi @Haroon Rashid Aftab ,
I will continue to research on this issue, if there are any updates or progress, will let you know as soon as possible. Thanks for your understanding.
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Haroon Rashid Aftab 6 Reputation points
2022-08-17T09:22:47.587+00:00 Hi @Tong Zhang_MSFT ,
Can you please confirm if I could expect a resolution/direction on reported issue?
Thanks,
Haroon
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Haroon Rashid Aftab 6 Reputation points
2022-07-21T14:20:49.967+00:00 Regarding your suggestion, I have already tried all options listed on this thread:
https://answers.microsoft.com/en-us/msoffice/forum/all/open-with-explorer-not-working/785cdae2-810e-48ce-b647-b0276830efb2