I would like to inquire about a device.

Question

I would like to inquire about a device.

I disabled the device in order to log out of all other laptops. Then the computer I used was also deactivated and I couldn't use it on my computer. I'm really sorry, but I'd appreciate it if you could disable my computer.

Error Code: 135011

Request Id: bd623a95-4334-4968-a3f9-188e700c0800

Correlation Id: ea0cc2d2-c8f7-4909-9f03-601c9bc2bdaf

Timestamp: 2020-09-14T01:07:24.096Z

This is my computer's error code. Please.

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Answer 1

AmanpreetSingh-MSFT 56,871 Moderator

Hello @조휘성 (유도경기지도학과)

You would need to work with the Global Administrator of your tenant and he can run Enable-MsolDevice -DeviceId "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx" -Force cmdlet to enable your primary computer. Where "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx" is your device id. Unfortunately, we don't have permission to perform this operation in your tenant.

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JamesTran-MSFT 36,911 Reputation points Microsoft Employee Moderator

2020-09-25T23:45:55.38+00:00

@조휘성 (유도경기지도학과)
I just wanted to check in and see if you required additional assistance or if you were able to resolve this issue?

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I would like to inquire about a device.

1 answer

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