CrowdStrike Sensor Installation Failure

Question

Hello,

We are working through deploying CrowdStrike as our new IDS/IPS and had a few machines decide not to cooperate. I have been in contact with CrowdStrike support to the extent they told me I need a Windows specialist.

So far I have run CrowdStrike's Windows diagnostic tool, A "Get-InstallerRegistration.ps1" from CrowdStrike support, collected a Windows Installation Log during install attempt, and also run Windows ProcMon during Installation.

When running the installation a dialogue box appears that says, "Service 'Crowdstrike Falcon Sensor Service' (CSFalconService) could not be installed. Verify you have sufficient privileges to install system services.'

I do have admin rights, have right-clicked and Run as Admin.

We have successfully deployed CS on most of our machines (Windows 10, WIndows 11, Mac); there are only a few giving us problems.

I can provide the records I have collected, I just want to be sure wherever I upload them is secure before I do.

Any help is appreciated.