VM Status 'Updating'

Question

SAP system was shutdown. VM portal Status often stays (almost every time recently) 'Updating' instead of 'Stopped'. It took 2 days until 'Updating' status automatically changed to 'Stopped' last time. How should we treat this phenomenon?

Answer 1

hi @mf
The server only shuts down completely when all services are disabled, there is probably some service in Windows that should take a while to shut down, try to identify this service in the event viewer
or
In these case I recommend opening a support ticket with Microsoft through the azure portal, but you can force shutdown a VM with the command below:

az vm stop --resource-group RESOURCE_GROUP_NAME --name VM-NAME --skip-shutdown

I wrote an article showing the step by step to do this:

https://jacksonmartins-com-br.translate.goog/2021/11/09/forcar-desligamento-vm-no-azure/?_x_tr_sl=pt&_x_tr_tl=en&_x_tr_hl=pt-BR&_x_tr_pto=wapp

Get in touch if you need more help with this issue.

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