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Billing issues, over billed

SandsL 1 Reputation point
2022-07-25T00:52:55.13+00:00

I have an issue which I reported some months back, I don't know if anyone has experienced this, I am posting this here because the issues seems to be taking for ever to be resolved, why am i billed on forecust cost not actual cost ... ? Scenario : for this moth my forecust may be 300usd at month end actually resource that I used would be maybe 100us on Azure, why am I billed 300usd ? And the invoice gets sent in the middle of the month

Maybe there is something I don't understand

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

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  1. Sadiqh Ahmed 49,571 Reputation points Microsoft External Staff Moderator
    2022-07-25T17:55:26.773+00:00

    @SandsL Sorry for the inconvenience caused!

    I understand your concern bout being billed per Forecast cost not Actual cost.
    FYI: We don't bill the customer on Forecast. And Actual cost is an estimate of the billed amount. Therefore you can expect to be billed per your usage only.

    Please check this: https://learn.microsoft.com/en-us/azure/cost-management-billing/costs/cost-analysis-common-uses#review-invoiced-charges-in-cost-analysis

    If the usage report and Invoice does not match with the Actual Cost shown on the above, it still needs investigation and a support case. If you've already raised support request, please share the case ID for us to check the status internally and help you further.

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  2. S.Sengupta 30,906 Reputation points MVP Volunteer Moderator
    2022-07-25T01:05:39.67+00:00

    Create an Azure support request

    All Azure customers have access to billing and subscription management support. Technical support is available to customers with a support plan.

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