"A D3D11-compatible GPU (Feature Level 11.0, Shader Model 5.0) is required to run the engine"

Meagty 96 Reputation points
2022-07-26T18:22:10.477+00:00

I am for some reason unable to play a certain game I downloaded. It gives me the error "A D3D11-compatible GPU (Feature Level 11.0, Shader Model 5.0) is required to run the engine." I've downloaded and redownloaded the Visual C++ and DirectX many times, My Windows is updated to the latest version, all the latest drivers are installed, and I checked the Direct3D Version that I have in the DirectX Diagnostic Tool and it shows that my version is 11.1. The game requires D3D11 and I have 11.1, but it still doesn't let me play the game; and I'm pretty sure the GPU that I have meets the minimum requirements needed to run the game. Any help is appreciated greatly.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,543 questions
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4 answers

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  1. S.Sengupta 14,801 Reputation points MVP
    2022-07-27T00:33:01.32+00:00

    Try the followings:

    Update game and Windows
    Update graphics card driver
    install the DirectX End-User Runtime
    Upgrade GPU hardware
    Reinstall Microsoft Visual C++ Redistributables

    14 people found this answer helpful.
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  2. Limitless Technology 39,331 Reputation points
    2022-07-27T14:16:40.51+00:00

    Hi there,

    This error occurs, if your GPU is currently incompatible with D3DX 11, which is sourced from DirectX 11, a more recent version of DirectX. In this case, to resolve the issue, you can download and install the DirectX latest version from Microsoft.

    It could mostly also be due to missing of driver (Nvidia grid driver or AMD GPU driver). You can get this fixed by installing appropriate drivers and reboot.

    If your GPU is older than 5 years or so, there’s a good chance that it won’t be able to handle D3DX 11, and thus won’t be able to run the game throwing the error message on your gaming rig. In this case, to have the issue resolved, you simply need to upgrade your GPU hardware.

    I hope this information helps. If you have any questions please let me know and I will be glad to help you out.

    ----------------------------------------------------------------------------------------------------------------------------------

    --If the reply is helpful, please Upvote and Accept it as an answer--

    1 person found this answer helpful.
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  3. konner kochis 5 Reputation points
    2023-11-05T14:16:25.7766667+00:00

    help me i cant play fortnite because i need A D3D11-compatible GPU (Feature Level 11.0, Shader Model 5.0) is required to run the engine but i dont know how to get it PLEASE HELP

    1 person found this answer helpful.
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  4. CorzPlayz 0 Reputation points
    2024-03-25T20:03:50.5+00:00

    i cant run fortnite on this laptop

    because i have a level 5 Gpu the one that is required is a level 11.0 Gpu and i tried everything that i know and it still didnt work and i dont wanna spend that much money on getting a brand new gpu because i got this laptop for free

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