Can I put SCOM Gateway servers in to maintenance mode?

Pauciloquent 71 Reputation points
2020-09-14T12:16:31.65+00:00

I need to apply Windows patches on SCOM 2 management, 8 gateway and 1 DB servers. I don't want the alerts from the agents.

Can I put gateway and SCOM DB servers in to maintenance mode? Is it a good strategy? Ofcourse, I will be doing this manually.

Operations Manager
Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
1,421 questions
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Leon Laude 85,686 Reputation points
    2020-09-14T12:22:37.237+00:00

    Hi,

    Never put a SCOM Management or Gateway server in maintenance mode, configuration distribution, the heartbeat feature, and other features for the system might become unreliable.

    Here's an important note from the official Microsoft documentation about SCOM maintenance mode:

    24469-maintenancemode-faq.png

    Reference:
    https://learn.microsoft.com/en-us/troubleshoot/system-center/scom/maintenance-mode

    If you need to patch your SCOM servers and you do not have any redundancy, then you should simply disable the alert notifications, this way you will not receive any alerts, except for the ones in the Operations Console.

    ----------

    (If the reply was helpful please don't forget to upvote or accept as answer, thank you)

    Best regards,
    Leon


  2. SChalakov 10,271 Reputation points MVP
    2020-09-14T12:54:05.317+00:00

    Hi @Pauciloquent ,

    to backup Leon's words, here is the relevant part on the Microsoft Learn site:

    From:
    Operations Manager maintenance mode

    We don't recommend that you put management servers into maintenance mode. Configuration distribution, the heartbeat feature, and other features for the system might become unreliable. If you put a management server into maintenance mode, alerts, notifications, rules, monitors, automatic responses, state changes, and new alerts that are generated on the management server will be suppressed. The health service on the management server continues to run. Alerts, notifications, rules, monitors, automatic responses, state changes, and new alerts from other agent-managed computers will be processed and displayed as appropriate.

    This does not apply to DB servers, but they are also not associated with the Management Group agents in any way.

    I hope this helps also.

    ----------

    (If the reply was helpful please don't forget to upvote or accept as answer, thank you)
    Regards,
    Stoyan

    0 comments No comments