Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Plz update the app or try re-installing it.
Teams call dropping
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IBN
4,511
Reputation points
Hello
Please i need your help on this issue.
We have a user who is experiencing a Frequent call drops in Teams connectivity, both from end users home PC and laptop in the office.
We had a look at the teams portal myself. I can see where the user dropped from the calls, but it doesn't state any packet loss. In fact it states the connection is 'good' so I'm not sure what the problem could be.
Microsoft Teams | Microsoft Teams for business | Other
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JimmyYang-MSFT 58,781 Reputation points Moderator2022-07-29T06:28:48.05+00:00 Hi @IBN
Does anyone else have the same problem in your organization?
To exclude the client issue, we firstly recommends you try to login Teams web client to test if this is issue could be reproduced. If there is no issue in Teams web client, as Vatsalya said. you could try to check if your client version is the newest.
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JimmyYang-MSFT 58,781 Reputation points Moderator
2022-08-06T10:00:46.043+00:00 It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.
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