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Hello,
We've met an issue when we use EWS SyncFolderItems api to sync inbox items for group mail.
There are 12143 items in the inbox, and we pull 500 changes per api. However, we've tried to pull 1000 times (eg. 500000 changes) and it still hasn't done yet.
We found that it starts from beginning again after ReadFlagChanges of all 12143 items are pulled. (eg. looping)
All the changes are of "ReadFlagChange" type with "IsRead" being false. We found that there is no way to filter out such "ReadFlagChange".
Is there any way to solve the problems, either to filter out all ReadFlagChange or to stop the infinite sync state pulling, it seems like an api issue.
Thank you~!
Best regards,
Ethan Fang
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+1.
We have encountered the similar issue for group mail box. The after sending API til the 116th page, we find out that the SyncState repeated and hence loop.
However, if we begin from the empty SyncState, then only 4 pages are required and everything works fine.
It seems to be some temporary abnormal states and cannot be recovered automatically.
Please help check this issue, thank you.
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Did you get a resolution for this? We are using EWS as well and might be running into a similar issue where the items in the syncFolderItems response has jumped 200x.
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+1
We have several public folders that encounters the same issue, infinite ReadFlagChange IsRead=false loop.
Even starting over with an empty state would end up in the infinite loop.