Server 2012 R2 no Updates via MECM Software Center

Question

Hi all,

Updates are not offered in software center it says: "No items found".

ScanAgent.log says

CScanAgent::ScanCompleteCallback - failed at OnScanComplete with error=0x87d00631 ScanAgent 7/27/2022 4:21:50 PM 7540 (0x1D74)

The error code suggests sfc /scannow or dism could repair this (according to https://answers.microsoft.com/en-us/windows/forum/all/i-get-error-0x8024401c-when-trying-to-update/07ea1f0e-e1fe-4431-9392-253d2a94a68e). But neither do, unfortunately. I was able to resolve "CBS Manifest Corruption: 161", by downloading the KB files mentioned in the log files and pointing dism to it. But one corruption still won't repair: Repair failed: Missing replacement payload.

CBS Repr: Not able to find replacement file for component amd64_microsoft-windows-wpfcorecomp.resources_31bf3856ad364e35_6.3.9600.17226_nl-nl_5c2110e7ed1cde21, file PresentationCore.resources.dll from any local source

It seems to have something to do with the dutch Language Pack. I installed this LP on a different Server 2012 R2 System and copied the files over to use with dism to no avail. Can someone
help me out maybe by gathering the necessary files to resolve this single left corruption?

Any help is much appreciated

Kind Regards

Answer 1

Hi, @Philipp

Thanks very much for your feedback. We're glad that the problem is solved now. Here's a short summary for the problem, we believe this will help other users to search for useful information more quickly.

Problem/Symptom:
Server 2012 R2 updates not offered in software center, it shows: "No items found".
ScanAgent.log says:
CScanAgent::ScanCompleteCallback - failed at OnScanComplete with error=0x87d00631
WUAHandler.log says:
OnSearchComplete - Failed to end search job. Error = 0x8024401c.

Solution/Workaround:
1, stop the Windows Update service by running the following command: net stop wuauserv
2, Rename the C:\Windows\SoftwareDistribution folder to C:\Windows\SoftwareDistribution.old
3, Start the Windows Update service by running the following command: net start wuauserv
4, Start a software update scan cycle

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Answer 2

Hi, @Philipp

Thank you for posting in Microsoft Q&A forum.

Have we also checked WUAhandler.log?
Is this a specific issue with server 2012 R2?

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Answer 3

It's specific to this machine as other machines do not have this issue. Is there a way for someone to upload the files this machine is missing so I can point dism to it so it can repar this corruption?

WUAhandler.log is not much help:
Its a WSUS Update Source type ({71A45E99-1083-4CBA-BA3A-8170E0E7EB96}), adding it. WUAHandler
7/31/2022 5:00:19 PM 9148 (0x23BC)
Enabling WUA Managed server policy to use server: https://*****.**:8531 WUAHandler
7/31/2022 5:00:19 PM 9148 (0x23BC)
Waiting for 120 seconds for Group Policy to notify of WUA policy change... WUAHandler
7/31/2022 5:00:19 PM 9148 (0x23BC)
Waiting for 30 secs for policy to take effect on WU Agent. WUAHandler
7/31/2022 5:00:27 PM 9148 (0x23BC)
Added Update Source ({71A45E99-1083-4CBA-BA3A-8170E0E7EB96}) of content type: 2 WUAHandler
7/31/2022 5:00:57 PM 9148 (0x23BC)
Scan results will include all superseded updates. WUAHandler
7/31/2022 5:00:57 PM 9148 (0x23BC)
Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver') WUAHandler
7/31/2022 5:00:57 PM 9148 (0x23BC)
Async searching of updates using WUAgent started. WUAHandler
7/31/2022 5:00:58 PM 9148 (0x23BC)
Async searching completed. WUAHandler
7/31/2022 5:01:02 PM 7080 (0x1BA8)
OnSearchComplete - Failed to end search job. Error = 0x8024401c. WUAHandler
7/31/2022 5:01:02 PM 9148 (0x23BC)
Scan failed with error = 0x8024401c. WUAHandler
7/31/2022 5:01:02 PM 9148 (0x23BC)

Answer 4

Replacing this file amd64_microsoft-windows-wpfcorecomp.resources_31bf3856ad364e35_6.3.9600.17226_nl-nl_5c2110e7ed1cde21\PresentationCore.resources.dll under winsxs folder got rid of the last corruption but that didn't change anything with the updates missing issue.

Afterwards this resolved the issue of not getting updates:

Stop the Windows Update service by running the following command:

net stop wuauserv
Rename the C:\Windows\SoftwareDistribution folder to C:\Windows\SoftwareDistribution.old.

Start the Windows Update service by running the following command:

net start wuauserv
Start a software update scan cycle.

Answer 5

Hi there,

Try to uninstall SCCM client and reinstall it and initiate the Machine policy & Retrieval cycle. Check after sometime if you can see any improvements.

Examine ClientIDManagerStartup.log, ClientLocation.log, LocationServices.log and ccmmessaging.log.

Check if the client can find your ConfigMgr server by running nslookup against it.

I hope this information helps. If you have any questions please let me know and I will be glad to help you out.

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