The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050

Question

Over the past 5 days, I have had 2 bugchecks.. 0x50 and 0x3b
The most current 29 July
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xfffff3df11a2d86d, 0x0000000000000010, 0xfffff3df11a2d86d, 0x0000000000000002). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 739f2c93-370b-4c73-bf41-1ab661d54ffd.

The previous is from 25 July
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff8064b0a81f0, 0xffffc8806a867920, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: a767551a-7952-47ff-9614-c537ba16978f.

https://1drv.ms/u/s!Arp68FDr0SnBiXhIjINNWWzXTyIp?e=rzZBmw

I have both dumps in the above link, original and zipped with 7zip.

Could I please get assistance in reviewing them and let me know how to correct?

Thank you

Answer 1

Please perform the following steps: (in sequence)

1) Run:

(bat scripts by default prompt antivirus software and require manual overrides)

a) https://www.tenforums.com/attachments/bsod-crashes-debugging/360137d1645183388-batch-files-use-bsod-debugging-tuneup_plus_log.bat

b) https://www.tenforums.com/attachments/bsod-crashes-debugging/346094d1631611972-post-problem-reports-here-batch-files-use-bsod-debugging-collect_logs_from_event_viewer-2021-09-14.bat

Post share links into this thread using one drive, drop box, or google drive.

2) Open administrative command prompt and copy and paste:

PowerShell $D=(New-Object -ComObject Wscript.Shell).SpecialFolders(4);Compress-Archive "%WinDir%\MEMORY.DMP" "$D\Memory_dmp"

Post a separate share link into this thread with only the compressed memory dump.
(Make sure that no other files are included in this share link)

3) Run HD Tune (free or trial version) (all drives)
https://www.hdtune.com/
Post images or share links into this thread displaying results on these tabs:
a) Health
b) Benchmark
c) Full error scan

4) Run Sea Tools for Windows
https://www.seagate.com/files/www-content/support-content/downloads/seatools/\_shared/downloads/SeaToolsWindowsInstaller.exe
https://www.seagate.com/support/kb/how-to-use-seatools-for-windows-202435en/
Post images or share links into this thread displaying results of the
Long generic test

5) Open administrative command prompt and type or copy and paste:

chkdsk /b /v

Run these chkdsk switches on all drives using the syntax: chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E: etc.

C:\WINDOWS\system32>chkdsk /b /v
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y

Reboot as needed.

Running chkdsk switches on the windows drive can take significant time.
Plan to run the windows drive overnight.

6) Run: (when all chkdsk switches have completed)

https://www.tenforums.com/attachments/bsod-crashes-debugging/317041d1612147952-batch-files-use-bsod-debugging-chkdskfromevent.bat

Post a share link into this thread using one drive, drop box, or google drive.

7) Run Memtest86 (free version)
https://www.memtest86.com/
Run two tests of four passes each (total eight passes)

Take pictures with a camera or smartphone camera > post images or share links into this thread
Memtest86 has a feature to create text reports.
If possible, please include the text reports with the images in the share links.

8) The BIOS: Version/Date American Megatrends Inc. 3.30, 9/17/2019

There were approximately nine missed BIOS upgrades.

Upgrade the BIOS to the most up to date non-beta BIOS: 3.30 -----> 3D

https://www.msi.com/Motherboard/b450-tomahawk-max/support

9) After completing all of the above steps post a new V2 share link into the newest post

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Please remember to vote and to mark the replies as answers if they help.

On the bottom of each post there is:

Propose as answer = answered the question

On the left side of each post there is /\ with a number: click = a helpful post
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Answer 2

Try open start and search for feedback and open the Feedback Hub app and report this issue and attach these dump files there.
Try check for update and download and install all updates.

Answer 3

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

https://www.elevenforum.com/t/bsod-posting-instructions.103/

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Please remember to vote and to mark the replies as answers if they help.

On the bottom of each post there is:

Propose as answer = answered the question

On the left side of each post there is /\ with a number: click = a helpful post
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Answer 4

Nice progress.

You're welcome

For some drive replacement options run:
https://www.crucial.com/store/systemscanner

Consider making free backup images (not clones) and then restoring the images onto a new drive:
(Acronis, Aoemi, EaseUS, Macrium, Paragon, etc.)
https://www.tenforums.com/tutorials/61026-backup-restore-macrium-reflect.html

Event[2017]:
Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 2022-07-23T12:42:40.1360000Z
Event ID: 1
Task: N/A
Level: Error
Opcode: Info
Keyword: WHEA Error Event Logs
User: S-1-5-19
User Name: NT AUTHORITY\LOCAL SERVICE
Computer: Trickster1
Description:
A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.

Event[1846]:
Log Name: System
Source: disk
Date: 2022-07-21T07:18:52.8690000Z
Event ID: 7
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Trickster1
Description:
The device, \Device\Harddisk2\DR2, has a bad block.