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Getting this error repeatedly in Event Viewer and cannot find anything on why or how to fix.
Current user: 'domain.com/Microsoft Exchange System Objects/Monitoring Mailboxes/HealthMailboxdb4adc85620b496ab796c0a2fdb812d7'
Request for URL 'https://localhost:444/ecp/RulesEditor/InboxRules.svc/GetList?msExchEcpCanary=_xvuPSo3m0ekEqb3XMLjpeD7XBW7c9oITu5k9NqpgYozRPufxVEb67vLMvllWTuWPy8gcbNmSPU.' failed with the following error:
Microsoft.Exchange.Management.ControlPanel.RegionalSettingsNotConfiguredException: We couldn't process the request because the user 'domain.com/Microsoft Exchange System Objects/Monitoring Mailboxes/HealthMailboxdb4adc85620b496ab796c0a2fdb812d7' hasn't signed in to Outlook Web App and selected a language and a time zone. Ask the user to do this, or, if you are a member of the built-in Organization Management or Help Desk role group, you can use Window PowerShell to select a language and time zone for them.
I ran get-mailbox -monitoring and all came back with no errors.
Version of Exchange and CU plus any security updates?
Exchange Server 2019 CU11 September 28, 2021 15.2.986.5 15.02.0986.005
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Could you please try recreating the health mailbox by following the steps list below?
Then check if any any help. If the steps above not work, like the suggestions in the error, we could try setting the language and time zone for the mailbox manually.
Get-Mailbox -identity "mbxid" | Set-MailboxRegionalConfiguration –Language en-US –TimeZone “XXXX”
Is there any update here about this question?
I had to wait for a time to do the updates to it. Since applying the CU and SU's to the server the error message has gone away. I will file this away to try if it pops up again.
Hi,
Did the issue recur afterward? And have you upgraded your server to the latest version?
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It has not reoccured after the SU and CU updates to current. I think that whatever was wrong was fixed with the updates.
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OK, thats really out of date and needs to be addressed.
You should be on CU12:
https://www.microsoft.com/en-us/download/details.aspx?id=104131
Plus the latest Security Update: (May 2022)
https://support.microsoft.com/en-us/topic/description-of-the-security-update-for-microsoft-exchange-server-2016-and-2019-may-10-2022-kb5014261-cd5ecb59-a0eb-47ef-ae35-f62b13c8b817