How can we get a notification when first person starts the MS Teams meeting? The meeting was created in a Shared Mailbox?

Question

After scheduling a regular team meeting from a shared mailbox we have noticed that MS Teams doesn’t notify when the first person starts the meeting.

Any Teams meetings from individuals still notify when the meeting starts just not the one from the Shared Mailbox.

Any thoughts?

Answer 1

@Kael Yao I haven't found anything yet that would prevent the notification of the start of the meeting so will have to look further.

Thanks

Answer 2

Thanks for testing. That's good to know that the functionality is there.
The mailbox is shown as a separate entry to my personal mailbox in Outlook and I believe it is a shared mailbox and not an individual.
The meeting was created from the calendar of the shared mailbox as a Teams meeting.
I will do some digging to find out if there is a config setting in our MS Tenant that is preventing this.
Thanks

Answer 3

Hi @Kael Yao

Two years later and I'm having the same issue. When inviting participants to Teams meetings created in my own calendar, they get a reminder about the upcoming meeting and are notified when the first person joins. When inviting participants to events created in a shared calendar (a private group), they get a reminder about the upcoming meeting, but do NOT get notified when the first person joins the Teams meeting. Is there a solution for this yet?

The reason for creating these meetings in a shared calendar (a private group) is to allow multiple people to manage the calendar invites. To avoid participants to get stuck in the Teams Lobby if the meeting creator (for example me) is not participating, we had to change the default setting of who can bypass the lobby from 'People who were invited' to 'Everyone'. Could this be related to the problem?