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I keep getting error code: 80180002

Karolis Peckus 6 Reputation points
2022-08-03T12:23:35.19+00:00

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I keep getting this error code, while i am trying to set up my new school account. Anyone help me?

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Marilee Turscak-MSFT 36,811 Reputation points Microsoft Employee
    2022-08-03T22:35:54.503+00:00

    Hi @Karolis Peckus ,

    The error often indicates that there is something wrong on the admin setup side of things. It can be resolved if the admin changes the MDM user scope and MAM user scope to "None."

    227892-image.png

    You will need to contact your admin or IT department and have them change the MDM and MAM settings to None. After that, you should be able to sign in with your account on this device.

    Otherwise, this can happen if there was a network change that might be preventing the setup.

    If you are seeing the error in Teams, you can also try the troubleshooting steps in this video. https://www.youtube.com/watch?v=onMKkhOBoGs

    Let me know if this helps. Most likely this will need to be resolved by your IT admin.

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