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Problem with Basic eDiscovery Search Action Preview Results

Timothy Potter 1 Reputation point
2022-08-03T22:15:30.917+00:00

I am troubleshooting an issue where a basic eDiscovery search completes successfully, but when I try to Preview Results, the search action will have a status of Starting. But, the results never display. It is happening on multiple searches.

I have made sure to refresh any search results that are over 7 days old. I have the results from the PowerShell command, "Get-ComplianceCase "<redacted>"| %{$|fl;"t==Searches==";Get-ComplianceSearch -Case $_.Name | FL;"t==Search Actions==";Get-ComplianceSearchAction -Case $.Name |FL;"t==Holds==";Get-CaseHoldPolicy -Case $_.Name | %{$_|FL;"t`t ==$($.Name) Rules==";Get-CaseHoldRule -Policy $.Name | FL}} > "eDiscoveryCase.txt".

Looking at the appropriate section of the logs, all I find is a Status of Starting and a JobProgress of 0. Any troubleshooting suggestions?

Microsoft Security | Microsoft Purview

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