Google Chrome Extension: Windows 10 Accounts - does it work?

Muslim Abdullayev 6

"The Chrome extension is not supported on your version of Windows. You must be on Windows 10 version 1703 or above."

I am definitely running the following version: Windows 10, version 21H2

Why this problem appears and if there is a way to solve it ?

هدى فؤاد محمد شاهين 1 Reputation point

2022-08-07T11:12:15.657+00:00

Thanks for you
هدى فؤاد محمد شاهين 1 Reputation point

2022-08-07T11:13:15.473+00:00

Thanks for you
Lu Dai-MSFT 28,356 Reputation points

2022-08-08T01:51:05.203+00:00

@Muslim Abdullayev Thanks for posting in our Q&A.

To clarify this issue, please tell us what you do will show this error message. I have noticed that you added "conditional-access" tag. If possible, please show the screen shots of the settings in this conditional access policy.

If there is anything update, feel free to let us know.
Muslim Abdullayev 6 Reputation points

2022-08-08T06:38:32.477+00:00

@Lu Dai-MSFT Hi. A policy has been created in conditional access to check the device for compliance when connecting to all cloud applications. When connecting via Microsoft Edge there is no problem, but via Chrome it asks you to install an extension. After installing the extension, the problem comes out. (Device is compliant)
Lu Dai-MSFT 28,356 Reputation points

2022-08-09T04:15:14.257+00:00

@Muslim Abdullayev Thanks for your update.

I have noticed that it works well via Microsoft Edge. It means that this conditional access policy is deployed successfully.

Based on my research, I find that someone has met the similar issue. Please refer to the following link:
https://learn.microsoft.com/en-us/answers/questions/90694/google-chrome-extension-windows-10-accounts-window.html

If this issue still exists, it is suggested to create an online support ticket to get more accurate help. Here is the support link:
https://learn.microsoft.com/en-us/mem/get-support

Thanks for your understanding.
exodus hill 20 Reputation points

2023-04-28T11:04:10.06+00:00

Hi @Lu Dai-MSFT @Muslim Abdullayev . what type of Intune Conditional Access Policy is needed to recreate the error attached in snapshot.

Reference Link : https://chrome.google.com/webstore/detail/windows-accounts/ppnbnpeolgkicgegkbkbjmhlideopiji

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Google Chrome Extension: Windows 10 Accounts - does it work?