Meeting Recording button greyed out

IBN 4,421 Reputation points
2022-08-09T11:04:17.503+00:00

Hello

Please i need your help on this issue.

The correct policy is applied and it has been for a while, but the button is still greyed out for the meeting recording.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. SokiGuo-MSFT 30,281 Reputation points Microsoft Vendor
    2022-08-10T08:48:53.823+00:00

    @IBN

    Is the recording feature greyed out when you are using Teams Web client?

    Does anyone else have the same problem in your organization?

    If the above issues are ruled out, We recommend you check if you meet these requirements. The following steps show how to check Teams configuration:

    1.Please check your Teams license. Do you have one of the Office 365 E1,E3,E5,A1,A3,A5,Microsoft 365 Business Premium, Business Standard or Business Basic license?
    You could sign in to Microsoft 365 admin center and click Users->Active users->More actions->Manage product license to check it.

    2.Please check if you have enough storage in OneDrive or SharePoint Site.

    3.Please check user role in Teams meeting. Anonymous users, guests, federated users and attendees have no permission to record meetings. For more details about roles permission in the meeting recording, you could refer to this link's table.


  2. James Nelson 0 Reputation points
    2023-06-08T15:51:12.8133333+00:00

    Does it make a difference if you are trying to record from a chat or a meeting i.e. when I've created a meeting it the calendar I'm able to record, but if I start an call from a Teams chat the record option is grey out, not sure if this expected behaviour?


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