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Disable Touchpad and recheck.
mouse focus on Windows 11 when One Drive Business syncs
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 96%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
James Bailey
1
Reputation point
I am running Windows 11, but this was happening with Windows 10. It seems to happen when One Drive Business is synchronizing. My mouse will focus in the upper left hand corner. It doesn't matter what application I'm using (i.e. Chrome, Word, Edge, etc.), the mouse will on focus on what I'm typing and move the focus to the upper right corner. This is very frustrating. Either way, anyone else experiencing this and if so, have you been able to fix it? If so, what worked?
Microsoft 365 and Office | OneDrive | For business | Windows
Windows for business | Windows Client for IT Pros | User experience | Other
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Reza-Ameri 17,341 Reputation points Volunteer Moderator2022-08-09T15:00:50.953+00:00 Are you using wireless or wired mouse?
Try open start and search for feedback and open the Feedback Hub app and report this issue. -
James Bailey 1 Reputation point
2022-08-09T15:04:08.183+00:00 It happens with both wired and wireless. It actually happens when I'm not using an external mouse with my laptop, Lenovo T490s.
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James Bailey 1 Reputation point
2022-08-09T15:09:37.203+00:00 Also, the mouse does not lose focus every time, so not sure what's going on. It will get stuck in the upper left corner for 5-20 seconds and whenever I move it, the mouse returns to the upper left corner of screen. Looks like it's trying to leave the screen.
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3 answers
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Emi Zhang-MSFT 30,051 Reputation points Microsoft External Staff2022-08-10T05:52:11.863+00:00 Hi @James Bailey ,
Did this problem only appear in OneDrive app? How about other applications?
Did you enable any antivirus software？
I suggest you try to disable antivirus software and firewall in PC, then check if you can sync OneDrive without problem.
Or you can try to remove the keyboard when sync OneDrive.
Try these methods and check if the information is helpful, any updates please let me know and I'm glad to help you.
If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. -
Reza-Ameri 17,341 Reputation points Volunteer Moderator
2022-08-12T12:09:51.187+00:00 Make sure report this issue using the Feedback Hub app.
Run Windows Update and download and install all updates and restart your PC.