
Hi @Buddala Venkatesh
Try to clear the windows credential for outlook2013 and see if it helps:
- Click Start > Control Panel > User Accounts > Manage your credentials. Note: If 'View by' is set to Category, click User Accounts first, and then click Credential Manager.
- Select the Windows Credentials option. Locate the set of credentials that has either Outlook or Microsoft Office in the name and then expand the corresponding folder.
- Then click Remove from Vault or Remove.
- Repeat step 3 for any additional sets of credentials that have the word Outlook or Microsoft Office in the name.
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