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I just got a new 2TB Western digital blue hard drive. I know I have plugged it in correctly because it shows up in the BIOS but for some reason in the BIOS, it says it has a storage capacity of 0 mb. It is connected to a sata 6 port with the correct cord. It doesn't show up at all in windows, not under device manager, file explorer, or disk management. I am running windows 11 and while the box says it is compatible up to windows 10, I am unsure if that is actually the problem or not. If it is I am unsure as to how I would fix something like that.
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Could be a disk controller or driver limitation. Also try the WD diagnostic tools.
https://support.wdc.com/downloads.aspx?p=3&lang=en
--please don't forget to upvote and Accept as answer if the reply is helpful--
Just checking if there's any progress or updates?
--please don't forget to upvote and Accept as answer if the reply is helpful--
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Another thing to look at is your motherboard support. Many motherboards support NVMe but do so at the cost of SATA ports. In my experience 1 NVMe drive on the primary connector is fine but trying to use the M.2 slot causes 1 or 2 of the SATA ports to no longer be available (and IME it tends to be ports 5 & 6). Try using a different port and see if the drive shows up. Your motherboard documentation should provide you this information.
