2022-08 Cumulative Update for Windows Server 2019 (1809) for x64-based Systems (KB5016623) - Error 0x800f0988

Question

This update keeps failing. Is there a patch for it?

2022-08 Cumulative Update for Windows Server 2019 (1809) for x64-based Systems (KB5016623) - Error 0x800f0988

Answer 1

Hello there,

Some points you can try to sort this issue are listed below, try each one of them to see if they are helpful to you.

-Are there other anti-virus programs installed in your environment? Try adjusting or disabling the relevant supervision function to complete the update installation.
-Look into the WindowsUpdate.log to see which file and which hash doesn't work.
-If you are using WSUS to approve updates for the client, confirm your WSUS system version.

I would first suggest you try getting the updates manually and see if you can install them.
You can get the updates by KB (KB5016623 ) number from the below link
https://www.catalog.update.microsoft.com/Home.aspx

You can also temporarily disable all your antivirus and try installing the updates.

If this manual update fails you can then try using the SFC & DISM command to check for any corrupted registries and try the update installation after the restart.

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Answer 2

Hello
Can you try the below and keep the result posted

Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

Try to download the KB from the microsoft catalog website and try to install with administrative privilege